By far the best price I found on replacing a 10+ year old heat pump, they also got out same day and got it done. Super good techs, a friendly front office and a sales staff that listened - thank you Norco!
I've been using Norco for several years for maintenance on my ancient furnace and central A/C. While the equipment was old, they managed to keep it running as good as possible. Other companies had immediately tried to sell me new systems rather than work on my old furnace - even though there was nothing wrong with it except for being old. So when I decided it was finally time to replace them, there was no one else I would even consider calling. I have an old house and upgrades are always a challenge. The installers did a great job. They kept their spirits up, even though it took them longer than planned due to the uniqueness of my house. If you're looking for a trusted company for your HVAC needs, look no further than Norco.
We've been Norco customers for decades with our furnace needs. So when we decided to get air conditioning we asked for bids from 6 companies but always hoped Norco would be the company we would deal with. Fortunately they had the most reasonable bid. Len, the owner was so easy to deal with as he came across as honest and extremely knowledgeable. In fact his experience saved us hundreds of dollars in installation costs as he saw something most other companies missed. His installers, Isaiah and Cam, were friendly and conscientious as well as efficient. Easily a 5 star company.
Very professional every step of the way. They were respectful and competent. My new furnace gives me comfort... in knowing I've got a dependable system and wonderful temperatures throughout my home. Thank you Norco!
I needed to have my furnace serviced and thought I'd reach out to Norco for a quote. Not only were their prices good but Althea scheduled my appointment quickly and that was most convenient for me. Daniel was there at the time the appointment was set for (most impressive) and he immediately found out why my furnace was having problems. He explained what was wrong in a way that I understood (because I have little to know knowledge about a furnace). He was more than polite but also showed me what he did to fix and service the furnace. It runs more efficient than I can remember. It even takes less time to heat the house, which I am very thankful for. Thank you Althea and Daniel (and Norco) for providing excellent service. I will recommend Norco to everyone I know.
I'd been having trouble regulating the temperature from my NEST thermostat. I'd set it for 67 and it would leap to 69 on its own, etc. And ultimately the furnace quite working entirely. I thought I was in for THOUSANDS! But Norco's tech came out and resolved the issue. It's been weeks now, and my $45 service call has returned my system to full operation with a fully cooperative NEST thermostat. Thank you, Norco. And thanks to my friend who recommended Norco to me.
They fixed my air conditioner this Summer after a 100 degree weekend, and serviced my furnace prior to selling the home. They show up on time and get the job done right. I will always call Norco for my HVAC needs.
As a long time customer I would recommend Norco to anybody. When our old Furnace went out, they were there to keep it running so we could have heat until we could get a replaced installed. Their techs are fast, friendly and know what they're doing. Thanks again.
Our heater stopped working and Doug fit us in his schedule to come look at it. He kept me informed when the parts took longer to arrive and then he came out on his day off to install them. Super happy with the service we received.
We started having issues with the furnace (and heat pump) last summer, and have had 3 service calls with the company that installed both back in 2006, but they never resolved the issue. When it stopped working again the other day, we were done with dealing with the original company. I got a referral from my boss' wife that Norco had always done good work for them, so I called Norco. Service was great from the person who answered the phone to the person who came out to fix our furnace. They were able to come out the same day. He had it diagnosed within a half hour, fixed and running within 2. We're VERY happy!
Noticed that the house wasn't cooling and went out to the A/C unit outside to discover what I thought was the motor not spinning. Called Norco and they had a cancellation so they were out within the hour. Jessee did an amazing job finding that it was a bad capacitor, gave me several options for replacement cost and there was no pressure for anything else. Phenomenal experience - HIGHLY RECOMMENDED.